Privacy Policy

Last updated: November 16, 2023

At Yurna.info, accessible from Yurna.info, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Yurna.info and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Yurna.info. This policy is not applicable to any information collected offline or via channels other than this website.

Usage Agreement

By inviting the bot and using its features (for example, but not limited to, using commands) are you agreeing to the below mentioned Terms and Privacy Policy (Policy) of the bot.

You acknowledge that you have the priviledge to use the bot freely on any Discord Server (Server) you share with it, that you can invite it to any Server that you have Manage Server permissions for and that this priviledge might get revoked for you, if you're subject of breaking the terms and/or policy of this bot, or the Terms of Service, Privacy Policy and/or Community Guidelines of Discord Inc..

Through Inviting the bot may it collect specific data as described in its Policy. The intended usage of this data is for core functionalities of the bot such as but not limited to, storing your settings, handling commands, etc. The bot will not collect any data that is not described in its Policy. The bot will not share any data with third parties, unless required by law.

By using our website, you hereby consent to our Privacy Policy and agree to its terms. For our Terms and Conditions, please visit the Terms & Conditions page.

Information We Collect

When you use our Discord bot, we may collect and process certain information, including but not limited to:

User Information: We may collect data related to your Discord account, including only your User ID, username, global name (if applicable), avatar, account flags, nitro status, and discriminator. We do not collect any other personal information such as your email address, phone number, or IP address.
Server Information: We may collect data related to the Discord servers you invite our bot to, including server ID, channels and roles IDs, and server settings. We do not collect any personal information about your server members.

How We Use Your Information

We use the information we collect for the following purposes:

User Authentication: Your User ID is used for authentication and to identify you within our system.
Bot Functionality: Server information and are used to provide you with the requested bot functionality, such as handling commands, storing your settings, etc.
Communication: We may use your contact information to communicate with you, such as responding to your inquiries. We do not send promotional emails or newsletters.
Improvement and Analysis: We may use collected data for analytical purposes to improve our bot's performance, features, and user experience. We may also use this data to monitor and prevent fraud and abuse.

We take your privacy seriously and do not sell or share your information with third parties for marketing purposes.

How We Store Your Information

We store your information on secure servers and do not share it with third parties. We take all reasonable measures to protect your information from unauthorized access or against loss, misuse, or alteration by third parties. Although we make good faith efforts to store information collected by the bot in a secure operating environment, we cannot guarantee complete security.

We retain your information for one year after you stop using our bot. After this time, your data will be automatically deleted from our servers with no option to recover it. This includes all data associated with your account, including settings, logs, and other information. We may retain certain data for longer or shorter periods of time if required by law.

If you wish to access, update, or delete your information, you may do so by going to your profile settings. You may also contact us at data@yurna.info to request access to your data.

Data Deletion

You may request to delete your data at any time by by going to your profile settings and clicking the "Delete Account" button. Please note that deleting your account will permanently delete all data associated with your account, including your settings, server data, and other information.

You can also delete server data by kicking the bot from your server. This will delete all server data associated with your server, including settings, logs, and other information.

Deleting your account or server data is irreversible and we will not be able to restore your data once it is deleted. Please note that deleting your data will not delete any messages sent by the bot in your server. You will need to delete these messages manually.

We do not store your data longer than one year after you stop using our bot. After this time, your data will be automatically deleted from our servers with no option to recover it. This includes all data associated with your account, including settings, logs, and other information. If you wish to delete your data before this time, you may do so by following the steps above. We may retain certain data for longer or shorter periods of time if required by law.

You may also contact us at data@yurna.info to request deletion of your data. Please note that we may ask you to verify your identity before responding to such requests. We will respond to your request within 30 days.

Analytics

We use Hotjar in order to better understand our users needs and to optimize this service and experience.

Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the What is Hotjar page and Hotjar's privacy policy

Cookies Policy

We use cookies to enhance and personalize your user experience. Cookies are small text files that are stored on your device when you visit our site. They help us to recognize your device, remember your preferences, and provide secure login functionality.

We use cookies for the following purposes:

Authentication - We use cookies to remember your login credentials and provide secure access to your account. This allows you to stay logged in and access your profile and personal information without having to enter your login details every time you visit the site.
Personalization - We use cookies to remember your preferences and personalize your experience on our site. For example, we may use cookies to remember your language preferences or theme settings.
Analytics - We use cookies to analyze user behavior and improve our site's performance. This helps us to understand how users interact with our site, which pages are most popular, and how we can optimize our site for better user experience.

By using our site, you consent to the use of cookies in accordance with this policy. You can control cookies through your browser settings and opt-out of non-essential cookies. However, please note that disabling cookies may affect your user experience on our site.

If you wish to disable cookies, you can do so through your individual browser options. For more information on how to manage cookies, please refer to the following resources:

Third Party Privacy Policies

Yurna.info's Privacy Policy does not apply to other advertisers or websites. We are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at ccpa@yurna.info

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. You may also request a copy of your data by going to your profile settings and clicking the "Download Data" button.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. You may also update your information by going to your profile settings.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Yurna.info does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Us

If you have any questions or concerns about our Privacy Policy, Data storage or Data usage, please contact us at contact@yurna.info. We will respond to your inquiry and work to resolve any privacy concerns you have in 30 days or less.

You may also contact us by our Discord Server. Please note that we may ask you to verify your identity before responding to such requests.